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Leadership Team

Team Members
  • Bernie Grablowsky, PhD, PCAM

    Chairman of the Board

    Bernie’s interests include hiking and biking in Colorado each summer as well as travelling throughout the U.S. and the Caribbean. Bernie is an avid re...

  • Debra G. Young

    President and Chief Executive Officer

    An enthusiastic traveler, Debra has visited South Africa, a number of countries in Europe, Hawaii and Belize. She enjoys baking, trying new restaurant...

  • Anita Loonam, CMCA, AMS, PCAM

    Executive Vice President – Association Management Division

    Anita’s favorite pastime is spoiling her grandchildren! She also enjoys gardening, traveling, fine dining and playing billiards. She placed 5th in the...

  • Dana Jenkins, RAM

    Director – Rental Management Division

    Dana loves to travel, and fishing is her favorite sport. She enjoys volunteering and has been in the role of a Big Sister and child life volunteer spe...

  • Emma Connelly, PHR

    Human Resources Director

    A seashore and outdoor enthusiast, Emma enjoys taking the top and doors off her Jeep Wrangler on a sunny day and heading to the beach. Prior to joinin...

  • Craig Ward

    Comptroller – Association Management Division

    An avid sports fan, Craig is partial to the Boston Red Sox and the New England Patriots. He bikes and walks for health and fitness. Craig and his wife...

  • Kristen M. Millard

    Comptroller – Rental Management Division

    For quiet relaxation, Kristen likes to settle in with a good book, her Yorkiepoos, Daisy Mae and Kino, curled up nearby. When looking for something mo...

  • Kaila Lohr

    Operations Supervisor

    Kaila joined UPA in 2015. As the Operations Supervisor, Kaila has a passion for fostering positive relationships with clients, vendors, and the commun...

  • Maria Khrustselevskaya

    Assistant Comptroller – Association Management Division

    When traveling with her husband and her two sons, Maria’s favorite activities include reconnecting with nature at local state and national parks. They...

  • Ruby Nelson, aPHR

    Human Resources Generalist

    Ruby previously worked as a recruiter, gaining experience in sourcing talent prior to beginning her career with UPA in 2018. As the Human Resources Ge...

  • Kelli Allen, RAM

    Assistant Director – Rental Management Division

    As long as the Dallas Cowboys and the WVU Mountaineers are doing well, Kelli is a happy fan. She combines her love of football with gardening, enjoyin...

  • Cheryl Marston

    Regional Property Manager – Rental Management Division

    With husband, Aron, three sons and a daughter – along with five cats and a dog – Cheryl Marston’s household is a bustling place. Cheryl is also a Girl...

  • Brenda Dalton, SHCM, COS

    Regional Property Manager - Rental Management Division

    With more than 15 years of experience in property management and related areas, Brenda is a family-oriented professional. Her family is very important...

  • Michael Carney, OSHA, EPA

    Quality Assurance Manager - Rental Management Division

    Michael is the Quality Assurance Manager at UPA, helping to provide quality products to residents ensuring they are proud of their home. Prior to join...

  • Lisa Turner, RAM

    Property Manager - Single Family Division

    Lisa is a property management professional who enjoys helping prospects find their new home. Lisa holds a Registration in Apartment Management (RAM) c...

  • Kelli Badary, CMCA, AMS, PCAM

    Director – Association Management Division

    Kelli’s passion is to over-deliver and exceed expectations, including answering phone calls before they go to voicemail. Her love of yoga, running, hi...

  • Ashley Benbow, CMCA, AMS

    Assistant Director - Association Management Division

    Originally from Wilmington, North Carolina, in 2016 Ashley moved to the Hampton Roads area with her husband Matt and their golden retriever Thor. When...

  • Matthew Hallman, CMCA

    Director of Acquisitions - Association Management Division

    As the Director of Acquisitions for the Association Management Division, Matthew is passionate about building strong relationships. He exceeds expecta...

  • Steven Townsend, CMCA, AMS

    Team Leader - Virginia Beach Office

    Steve is an Association Management Specialist (AMS), a Certified Manager of Community Associations (CMCA), a 2021 board member for the Board of Direct...

  • Paula Burchette, CMCA

    Team Leader - Virginia Beach Office

    Paula Burchette began working in property management in Outer Banks, NC. She joined the UPA team in 2018 and as a Team Leader she holds a CMCA certifi...

  • Michaela Audet, CMCA, AMS

    Team Leader - Virginia Beach Office

    With over 10 years of experience working in property management, Michaela Audet started her career as an Association Manager in Connecticut and joined...

  • Della Johnson, CMCA, AMS

    Team Leader - Virginia Beach Office

    Since joining UPA in 2015, Della has always made providing excellent customer service a top priority. She has obtained her Certified Manager of Commun...

  • Andrew Paul, CMCA, AMS

    Team Leader - Virginia Beach Office

    With over 13 years of experience working in property management, Andrew Paul joined United Property Associates in 2016. Andrew holds his CMCA, AMS and...

  • Toni Adams, CMCA, AMS

    Team Leader - Suffolk Office

    As a team leader in UPA’s Suffolk office, Toni believes listening to her team, her board members, and the homeowners within the community to be one of...

  • Casey Lindblad, CMCA, AMS

    Team Leader - Suffolk Office

    Casey Lindblad joined UPA in early 2020 with over 18 years of customer service experience and training. Starting as an Association Manager, Casey quic...

  • Benna Thomas, CMCA, AMS

    Team Leader - Suffolk Office

    While serving in the U.S. Navy in Hawaii as a Hospital Corpsman, Benna met her husband, Michael. After leaving the Navy, she became a Licensed Practic...

  • Angela Cleveland, CMCA

    Team Leader - Suffolk Office

    Angela has always enjoyed providing clients with professional services. She began working at UPA in 2017, helping her communities to thrive under her ...

  • Melissa Moon, CMCA

    Team Leader - Suffolk & Peninsula Offices

    Melissa started her journey with UPA in 2018 as an Association Manager. With over 30 years of customer service experience, Melissa enjoys serving her ...

  • Shane Prillaman, CMCA

    Team Leader - Peninsula Office

    Shane Prillaman joined the UPA team as an Association Manager in 2013. Within the eight years Shane has worked with UPA, he has received his CMCA cert...

  • Courtney Darden, CMCA

    Team Leader - Peninsula Office

    Courtney began her employment with UPA in 2017. She is a passionate Association Manager and enjoys helping to resolve problems and help her clients fu...

  • Debbie Vincent, CMCA

    Team Leader - Peninsula Office

    Debbie Vincent joined the UPA team in 2017. She has since received her CMCA certification and has been promoted to Team Leader. Debbie works out of ou...